Field service management software for the trades
Easily manage every job, from first call to final invoice
No more switching between apps, losing track of jobs, or chasing down payments. One platform optimized for technicians on mobile and managers in the office. Start free for 14 days.
Built for the trades that keep things running
Everything you need to run your field service business
One dashboard that shows you what matters: revenue, today's schedule, team activity, and business alerts. No digging through spreadsheets or switching between apps.
Revenue Tracking
Month-to-date totals
Today's Schedule
Appointments at a glance
Profit Margins
Per-job profitability
Business Alerts
Labor variance, overdue items
Recent Activity
Live team updates
Completed Jobs
Counts and avg value
From first call to final invoice
No more toggling between spreadsheets, a calendar app, and an invoicing tool. Every step of your operation lives in one connected system.
Jobs & Scheduling
Drag-and-drop calendar with conflict detection, multi-visit jobs, and multi-technician assignment.
Learn moreDispatch & Routing
Skill-based dispatch with territory management, priority handling, and multi-technician assignment.
Learn moreCustomer Management
Centralized records with service history, equipment tracking, and a branded self-service portal.
Learn moreEstimates & Approvals
Professional estimates from your price book. Customers approve via e-signature — no login required.
Learn moreInvoicing & Payments
Generate invoices, accept Stripe payments, track partial payments, and manage configurable terms.
Learn moreAnalytics & Reporting
Job profitability, labor variance, technician performance, and revenue trends with CSV export.
Learn moreClose more deals at the kitchen table
Your technician is already at the customer's home. Why make them call the office for pricing? With Pillar, they pull up your full price book, build a professional estimate on the spot, and get it signed before they leave.
Browse your price book
Technicians search your full catalog from their phone or tablet. Photos, descriptions, and pricing — all right there.
Build and present the estimate
Add line items, apply discounts, and show the customer a professional quote — complete with tax and totals — while you're still there.
Get the signature, schedule the job
Customer signs right on the screen. The approved estimate converts to a job automatically — no re-entry, no delays.
Your crew is double-booked and customers are waiting
Pillar's drag-and-drop calendar shows conflicts before they happen. Month, week, and day views with color-coded technicians and an unscheduled jobs sidebar so nothing slips through.
- Conflict detection before you double-book
- Drag-and-drop across month, week, and day views
- Unscheduled jobs sidebar to catch missed work
- Color-coded by technician and priority level
Stop fielding calls for updates your customers can see themselves
Every customer gets a branded self-service portal. They view upcoming appointments, approve estimates with e-signature, pay invoices online, and request reschedules — without calling your office.
- Branded with your logo, colors, and subdomain
- Online invoice payments via Stripe
- Estimate approval with e-signature capture
- Appointment rescheduling with preferred dates
Your technicians carry the office in their pocket
Pillar is a Progressive Web App — installable on any phone or tablet, no app store required. Technicians see their daily schedule, update job status, and capture signatures from the field.
Daily Schedule
Jobs, times, addresses, and customer details
Clock In/Out
Per-job time tracking with clock in/out
Interactive Checklists
Step-by-step service checklists with photos
Signature Capture
On-site estimate approval and sign-off
Real-Time Updates
Status changes sync instantly to the office
Offline Capable
Keep working even without cell service
Know which jobs make you money — and which ones don't
Profitability reports break down revenue, labor costs, and margins for every job. Spot underpriced services, track technician performance, and export everything to CSV.
Up and running in days, not months
Every plan starts with a 14-day free trial. No credit card required.
Set up your account
Register your company, upload your branding, and invite your team. Your customer portal is ready immediately.
Configure your operations
Add your price book, set up service locations, and create appointment templates that match your workflows.
Run your business
Schedule jobs, dispatch technicians, send estimates, collect payments, and track performance.
A platform that grows with you
Start with core features today. Enterprise capabilities like project management and API access are available when you need them.
White-Label Branding
Your logo, your colors, your subdomain. Every customer touchpoint reflects your brand.
Mobile-Ready (PWA)
Installable on any device with offline caching. No app store required.
Enterprise Security
Multi-tenant data isolation, role-based access, JWT auth, and rate limiting.
Built-In Integrations
Stripe, Twilio, SendGrid, Google Maps — connected out of the box.
Project management for complex jobs
Group related jobs, estimates, invoices, and equipment under a single project. Track budgets, timelines, and payment progress across multi-phase work.
Straightforward pricing
Two plans. No hidden fees. Every plan includes a 14-day free trial — full feature access, no credit card.
Pro
$99/month
Includes 1 user, + $49/additional user
14-day free trial included
Core scheduling, dispatch, invoicing, and customer management.
Enterprise
$199/month
Includes 1 user, + $69/additional user
14-day free trial included
Everything in Pro plus projects, contracts, API access, and more.
Frequently asked questions
Quick answers about Pillar and field service management software.
Field service management software runs the day-to-day of a service business in one place: scheduling and dispatching technicians, tracking jobs from first call to completion, sending estimates and invoices, taking payments, and keeping customers updated. It replaces the spreadsheets, paper, and separate apps most trade businesses outgrow.
Pillar is built for more than 20 blue-collar trades, including plumbing, HVAC, electrical, landscaping, roofing, cleaning, and pest control. The core workflows for scheduling, dispatch, estimates, invoicing, and recurring service work the same whether you run one truck or several crews.
Yes. Pillar is mobile-first and installs on any phone as an app, with no app store required. Technicians see their schedule, job details, and customer history, capture photos and signatures, track time, and take payment on site.
Yes. Every new account starts with a 14-day free trial, so you can set up your company, add your team, and run real jobs before you choose a plan.
Pillar has two plans, Pro and Enterprise, billed monthly or annually with your first user included and a per-user rate beyond that. See the pricing page for current rates and what is included in each plan.
Ready to see Pillar in action?
Schedule a personalized demo with our team. We'll walk through the platform with your workflows in mind — no generic pitch.